Privacy and Cookies Policy


Wise Heads takes your privacy very seriously.


We ask that you read this Privacy & Cookies policy carefully as it contains important information about what to expect when Wise Heads collects personal information about you and how Wise Heads will use your personal data.


This policy applies to information we collect about:

  • Visitors to our website
  • People who do business with us and register for our service

Use of Personally Identifiable Information


We will use your personally identifiable information only as follows:

  • To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and website visits to help us improve or target our website and customize your visit.


We will not provide any personally identifiable information about you to any other person other than:

  • A law enforcement or regulatory agency at their request;
  • Third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
  • To our affiliates, or as otherwise needed to protect or enforce our rights or the rights of others. 

Cookies and other information-gathering technologies


Our website uses cookies. A cookie is a small text file which is stored on the user’s computer, tablet or phone when they visit a website. These cookies allow us to distinguish the user from other users of our website. This helps us to provide the user with a good experience when they browse our website and also allows us to improve our website.


There are two main types of cookie:

  • Session cookies – these are deleted when the user’s finish browsing a website and are not stored on their computers longer than this
  • Persistent cookies – these are stored on the user’s computer after they have finished using a website so that the website provider can remember their preferences the next time they use it


Cookies can be set by the website the user has browsed, ie the website displayed in the uniform resource locator (URL) window. These are called first party cookies. Third party cookies are set by a website other than the one they are browsing.


The cookies that we use relate only to the analytics of our site and therefore no information is stored. The cookies that we use do not restrict or disable any access to our site.


To find out more about cookies, including how to see what cookies have been set and how to manage them and delete them, visit www.aboutcookies.org


Website Analytics


Google Analytics

This website uses Google Analytics to collect basic usage data. This allows us to see how our website is performing and the efficiency of our advertising campaigns.


We anonymise your IP address for Google Analytics.


We use a tool in Google Analytics called ‘Advertising Features’ this allows us to see basic information about the demographics of the users who visit our website, as well as target visitors with relevant advertisements. This feature, as well as Google Analytics in it’s entirety, can be disabled below.


Google Tag Manager


This website uses Google Tag Manager to collect basic usage data, which is subsequently relayed to Google Analytics. This tool allows us to track how our website is used by our users, including the tracking of specific actions taken across the website.


To find out more about how our partner, Google, uses your data, visit: https://policies.google.com/technologies/partner-sites


Links to other websites


Our website may contain links to other websites. This Privacy & Cookies policy applies only to this website so when you access links to other websites you should read their own privacy policies.


Email communication


We may provide your registed email address with us general information which may be of interest to you. If you would rather not receive this information, please send an email with the subject line of 'Unsubscrib'e to hello@wiseheads.org.


If you agree to us providing you with information, you can always opt out at any time.


How we protect your information


We have put in place the following security procedures, technical and organisational measures to safeguard your personal information:

We do not store or process any personal information on our website.


To maintain security of the website we have a strict password allocation policy and any enquiries that come via the website are sent by email. These emails are directed to the relevant department and the user accepts that by using the enquiry facility they are consenting for their contact details to be submitted and stored forthe purposes of their enquiry.


We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the internet.


Access to your information, updating and correcting your information


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to hello@wiseheads.org or send a letter to our partner who handles the processing of data for Wise Heads; Wise Heads Data Protection Officer, c/o BarkWeb Limited, 15 Hyde Gardens, Eastbourne, East Sussex, BN21 4PR


We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Wise Heads changes, for example if you change your email address or name, please let us know the correct details by sending an email to hello@wiseheads.org or send a letter to Wise Heads Data Protection Officer, c/o BarkWeb Limited, 15 Hyde Gardens, Eastbourne, East Sussex, BN21 4PR. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.


Your consent


By submitting your personal information you consent to the use of that information as set out in this policy.


Changes to this Privacy & Cookies policy


We keep our Privacy & Cookies policy under regular review. If we change our Privacy & Cookies policy we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times. This Privacy & Cookies policy was last updated in September 2023.


Subject Access Request


If you require a copy of personal data stored by us, please email hello@wiseheads.org or write to us at; Wise Heads Data Protection Officer, c/o BarkWeb Limited, 15 Hyde Gardens, Eastbourne, East Sussex, BN21 4PR. 


We will respond that we have received your application within 5 working days and will supply a copy of your data within 30 days.